Thurs 6 June
Thursday 6 June 2019
Theme: “The Only One”
Speaker: James Nathan of The James Nathan Experience
Good Service is a given and great service gets talked about. But outstanding, amazing service is something your customers will shout about.
Being the best at what you do is no longer good enough. In a world where your competition is literally a click away, being one of many gets you nowhere. You need to be the only one people talk about, the only one people recommend.
This thought-provoking session has had audiences enthralled from the very start as they discover the power of delight that comes from thoughtful personalisation and excellent service, as well as gaining practical examples that have an instant application in their business lives. James will deliver immediate actionable outcomes and the opportunity for long term positive change.
You can’t be just one. You have to be the only one!
Location: Bearwood Lakes Golf Club, Wokingham RG41 4SJ
Time: 7.15am – 9.15am
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